Novucomp uses (and, where specified, shares) your personal information for the following purposes:
To engage in transactions. Novucomp may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.
To process transactions. Novucomp may use financial/credit card and payment information to process your order. Novucomp may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction.
To provide support or other services. Novucomp may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.
To post Testimonials. We post testimonials on our web site which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial.
To select content, improve quality and facilitate use of the Web Sites. Novucomp may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.
To provide various Novucomp communities, such as partners, with relevant product alerts and updates. If you sign up for an Novucomp community (e.g., Novucomp Partner Network, Novucomp Technology Network, Novucomp.com), Novucomp also will provide you information in which you have expressed an interest related to new product releases, alerts, updates, prices, terms, special offers and associated campaigns.
To power joint sales or product promotions. Novucomp and its partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both Novucomp and the partner(s) will have access to that information, and either Novucomp or our partners may provide you the sales or product promotion information. We recommend you review the privacy policies of these partners to address your particular needs and concerns.
To contact a referral/"tell a friend". If you elect to use our referral service to inform a friend about our site, we will ask you for the friend's name and email address. Novucomp will automatically send the friend a one-time email inviting them to visit the site. Novucomp uses this personal information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Novucomp at privacy_ww@Novucomp.com to be removed from the referral program.
To communicate with you about a conference or event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by Novucomp or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. Novucomp may contact you after the event about the event and related products and services and may share information about your attendance with your company. Novucomp also will permit designated partners or conference sponsors to send you up to two communications through the services of a third-party bonded warehouse. Please note that our partners or conference sponsors may directly request your personal information at their conference booths or presentations; providing your information is optional, and you should review their privacy policies to address your particular needs and concerns.
To comply with legal requirements. Novucomp may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. Novucomp will use reasonable efforts to limit the personal information it provides for these purposes.
Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. While Novucomp may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment, and event, campaign and web site management, we require that they treat your personal information, and limit its use, in accordance with the standards specified in this policy.